Data Safety & Account Deletion
Your Privacy is Our Priority at paDeliberToh.
How to Delete Your Account
In compliance with global app standards, we provide multiple ways to permanently remove your data:
- In-App Deletion: Go to Settings > Account Security > Delete Account. This process is instant and automated.
- Web-Based Request: If you no longer have the app installed, please email privacy@padelibertoh.com from your registered email address.
Data Retention & Legal Compliance:
Upon request, we delete your profile, credentials, and saved addresses within 30 days. However, as a registered Philippine entity, we are legally required by the BIR (Revenue Regulation No. 5-2024) to retain transaction logs and invoices for a period of up to 10 years for tax and audit purposes.
Data Collection Transparency
We only collect data necessary to provide our digital intermediary software services in Baguio City:
Precise Location
Used to coordinate pickups between independent riders and merchants in real-time.
Contact Info
Your mobile number is used for OTP verification and secure order coordination.
Transaction History
We maintain a log of your requested services to provide support and digital receipts.